Download
presentation

DEVELOPMENT OF CUSTOMER SERVICE STANDARDS

We will analyze the problems and omissions in the work of your service and help to optimize them.

GET TO KNOW THE PRICE

WHY YOU NEED THE SERVICE

DIFFERENCE FROM COMPETITORS

Good service and staff with whom it is pleasant to deal with is not only a whim of the entrepreneur, but the image and loyalty of the client.
Excellent service will set you apart from your competitors and customers will prefer you to others.

OPTIMIZATION OF WORK WITH THE CLIENT

Every business working for the b2c audience segment will sooner or later have a question about the quality of customer service.
Since the first and subsequent actions directly with your target audience determine the success and profitability of such a business.

OPTIMIZATION OF STAFF EVALUATION

Along with the expansion of the business and its scaling, more and more personnel come to the company.
And each time, confidence in the effectiveness and efficiency of new personnel is less and less.
Therefore, the development of customer service standards is an excellent solution for optimizing the evaluation of staff performance.

WE SUCCESSFULLY DEVELOP THE BUSINESS OF OUR CLIENTS

img

MACHINE SCREED

Site type

Landing page

Subject:

Repair and construction

img

MAGNUM

Site type

Landing page

Subject:

Production of packaging, equipment, metals, consulting, transportation

img

ANTOL-AGRO

Site type

Landing page

Subject:

Sale of oils

img

FREIGHT TRANSPORTATION

Site type

Landing page

Subject:

Transportation

img

INTERIOR DESIGN STUDIO KOMILFO

Site type

Corporate website

Subject:

Interior design and sale of goods

img

COMPANY PIDMURIVKA

Site type

Corporate website

Subject:

Repair and construction

FREE BUSINESS ANALYSIS FOR ADVERTISING

Leave your details and we will contact you to discuss

STAGES OF WORK

1

You leave a request on the site, our manager will contact you during the working day and find out the need.

2

We answer your questions and advise, we expect your decision on cooperation.

3

If necessary, we sign a contract for the provision of services, you pay an advance in the amount of 30-50% of the cost.

4

Besale sends a brief containing specific questions, you fill it out and send it to us.

5

Collection of information about the current level of service.

6

Identification of competitive advantages.

7

The selection of positions - participants in the service process, the grouping of important service criteria and the formulation of the "ideal" service.

8

Preparation of service algorithms.

9

Writing uniform service standards for all positions.

10

Writing job standards.

11

Definition of service communication tools.

12

Definition of metrics and methods of control.

TARIFFS

WE ARE TRUSTED

img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted
img-trusted

ABOUT BESALE DIGITAL AGENCY

BeSale is a team of experienced professionals and young creative specialists that is dynamically developing and offers a full range of services in the field of Internet technologies and marketing.

Over the years of work in the web market the company has gained considerable experience, which gives us the opportunity to provide services in various areas from website development to comprehensive business support.

Using the system of an individual approach to each project, we achieve maximum efficiency of business promotion in the Internet market.

LEARN MORE

LEAVE A REQUEST

and we will call you back to discuss your issue

Thanks!

Your application is accepted

We will call you shortly

Get back